Shipping policy

NOTE: We are currently experiencing shipping delays of up to 1 week for Made-to-Order items. We apologize for any inconvenience. 
You will receive a shipping confirmation email with tracking once we ship your item from our UK warehouse in UNIT 1, ASCOT INDUSTRIAL ESTATE, ICKNIELD WAY, LETCHWORTH GARDEN CITY, HERTFORDSHIRE SG6 1TD.
Please email us at info@luxluxe.co.uk to get more details about your order, or to cancel your order for a full refund. 

All orders placed in the UK come with complimentary free 2-day shipping for Ready-to-Ship items.
Made-to-Order items are shipped via 2-Day shipping once the product arrives to our warehouse.

Made-to-Order items normally require 12-16 days to craft and ship from our international manufacturers. Once the item arrives at our UK warehouse in UNIT 1, ASCOT INDUSTRIAL ESTATE, ICKNIELD WAY, LETCHWORTH GARDEN CITY, HERTFORDSHIRE SG6 1TD your tracking will update to the selected shipping class. 


For a $45 fee, your Made-to-Order items can be expedited to cut down your wait time. Expedited MTO normally take 10-12 days to craft and ship.